Securing the Kite mark shows an organisation manages a volunteering programme where volunteers receive a high quality, positive volunteering experience. 

It will help volunteers to make informed choices when they apply to volunteer, and they can be reassured that DASH have the correct policies and processes in place to offer a rewarding and positive experience. 

Gaining the Kite mark demonstrates that DASH meets standards to overcome barriers to volunteering, and recognises the value of recruiting and retaining volunteers as set out by Durham Community Action, whose commitment to volunteering is actively underpinned by the County Durham Compact. 

DASH’s volunteers work with its staff to assess people who have been referred to DASH, help deliver support services to residents and provide valuable assistance with DASH's administration, marketing and promotional activities. 

Trevor Atkinson, Business Development Manager at DASH, said: “We encourage our volunteers to get involved in areas of our work that interest them, whether it be working at the front line with our Support Workers, behind the scenes to provide admin support, marketing and communications or helping to raise vital funds. We develop volunteer roles with new volunteers to suit the skills, experience and interests that they bring with them." 

Madeleine Ashdown, Chair of DASH trustees, said: “Our volunteers, who come from all walks of life, are dedicated to helping to make a difference to the lives of people who become homeless or are at risk of homelessness, supporting them to rebuild their lives.

“We aim to ensure that everyone who wants to volunteer in this area of work has the support to find an opportunity that is right for them and to help them to benefit personally and achieve what they would like from volunteering.” 

Jo Laverick, Executive Director at Durham Community Action, said: “Durham Community Action were delighted to present DASH with the County Durham Volunteer Kite Mark award. Volunteers from DASH played an active role in giving their views as part of the Kite Mark assessment process and commented on the excellent range and quality of the volunteering available to them. 

“They also felt very valued in the voluntary work that they undertook and the way their recruitment and induction was carried out. Volunteers also all spoke highly of the day to day support that they received from their manager and DASH staff who were always keen to get their opinions on potential improvements that could be made to service delivery.” 

If you are interested in volunteering with DASH please click here or contact Trevor Atkinson on 0191 3845073, or email