Our services Do you need urgent help? Do you need urgent help? DASH cannot provide direct/emergency accommodation although we will endeavour to assess applications for help as quickly as possible. In order to access our accommodation you will need to complete a referral form. Download or submit our referral form from the links below, or alternatively, we will be happy to email you a form, we can post one out to you or you can collect one from us. During office hours you can contact us on 0191 3845073 for more information or you can contact Durham County Council Housing Solutions on 03000 268000/ 01388 722538 (out of hours). Referral Guidelines To make a referral please complete the form with as much information as possible, not forgetting your contact details. We do not have immediate emergency access but we will endeavour to process your application as quickly as possible. Following receipt of your application we will contact you to make arrangements for an interview. We do not have any blanket exclusions and welcome all referrals but any offer will be made following a risk assessment. We will also let you know if we are unable to offer you suitable accommodation. Online Referral Form - No downloading required, simply complete the secure online form on any device and press 'Send'. Download 'Word' Referral form (93.4KB) - Download the referral form to your device, complete the form (an 'app' may be required on certain mobile devices), send it via email or print it for sending by post.