Our services Short-term supported housing Short-term supported housing We currently have 17 beds allocated to our short-term property portfolio. Those beds are in properties based in Gilesgate and in various locations within County Durham. Our short-term agreements consist of 28 day licences and 6 month assured shorthold tenancies. The type of agreement issued to clients depends on the accommodation they have been allocated to. Our short-term agreements allow a stay of up to 2 years. The support we provide empowers people to become more independent, to enable more life choices and to improve their quality of life. We aim to help people to gain the skills and confidence they need to return to, or progress towards, living more independently. Our short-term services are for those tenants able to progress to greater independence within a time limited period. We provide a variety of support to our service users including helping them to maximise their benefits and access Housing and Council Tax benefit. We provide advice on maintaining a tenancy or licence, budgeting and other daily living skills. We help people by sign-posting them to other services and liaising with specialised support agencies such as mental health services and helping them to access mainstream housing. Our support starts with service users working closely with staff to identify their support needs and then preparing an agreed Individual Support Plan with realistic aims and objectives, all within the first few weeks of their occupancy or residency. Referral Guidelines To make a referral please complete the form with as much information as possible, not forgetting your contact details. We do not have immediate emergency access but we will endeavour to process your application as quickly as possible. Following receipt of your application we will contact you to make arrangements for an interview. We do not have any blanket exclusions and welcome all referrals but any offer will be made following a risk assessment. We will also let you know if we are unable to offer you suitable accommodation. Online Referral Form - No downloading required, simply complete the secure online form on any device and press 'Send'. Download 'Word' Referral form (93.4KB) - Download the referral form to your device, complete the form (an 'app' may be required on certain mobile devices), send it via email or print it for sending by post.