Providing accommodation in County Durham | Report a Repair | Online Referral Form
0191 3845073

Work for us

Supported Housing Accommodation Worker

Salary: £20,359 P.A.

Hours: 35 hours per week on a 24/7 shift rota basis – including occasional weekend and night shift working

Closing date: Noon Monday 13th March

Interview date: Tuesday 21st March (provisional)

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive interventions on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.

About the role….

If you would like to make a real difference we have an opening for an Accommodation Worker to join our team.

Each day is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.

As an Accommodation Worker you’ll undertake a variety of housing management duties from being the initial point of contact for occupants, to agreeing inventory, supporting with benefits claims and ensuring the areas are clean and ready for occupation.

Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.

You will have the opportunity to work closely with our women, really helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy and commitment.

About you….

As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.

Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.

You will have the ability to work within policies, procedures and regulations, any knowledge of the benefits system would be an advantage.

We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, this may include occasional weekend or nightshift patterns.

In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you develop.

An enhanced Disclosure and Barring Service Check will be required.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.

How to apply for a position

Please see individual positions for the application process. If applicable – ensure you first read all of the information which is included in the application pack before applying.

Return any relevant documents by email to email@dashorg.co.uk, or by post to: DASH, Hudson House, Gort Place, Gilesgate, Durham DH1 1EY.

As an equal opportunities employer, we welcome applicants from all sections of the community.

See the latest vacancies below. 

Role and responsibilities of Board Members

The role of the Board is to ensure the strategic direction of the company, to ensure safe stewardship of the company, to ensure effective governance and to monitor the overall processes that the company operates in its business.

In pursuance of these roles, a Board member will;

  •  Ensure that the company complies with legal requirements.
  •  Be committed to the company’s main Policies and procedures.
  •  Ensure that the company pursues its objectives.
  •  Ensure that the company resources are used exclusively in pursuance of its objectives.
  •  Contribute actively and give firm strategic direction to the company, devising policy, defining goals and targets and evaluating/monitoring performance.
  •  Ensure the financial stability of the company, understand and take account of the financial implications of any decision made.
  •  Ensure the proper usage and investment of company funds.
  •  Treat all information gained as a Board member as confidential.
  •  Regularly attend Board meetings.
  •  Represent the company to outside agencies / organisations in a dignified manner.
  •  Declare any conflict of interest that may arise.
  •  Safeguard the reputation of the company.
  •  Participate in other tasks that may necessarily arise from time to time, e.g. interviewing new staff, attending training events or work related meetings.

Would you like to contribute to the important work DASH does?

Do you have skills and experience which will help DASH to prosper?

Do you have a few hours a month to work with our trustees and staff management team to strengthen DASH and provide a sustainable future for the charity?

If so, we would really like to hear from you.

Please contact us on 0191 3845073 for more information or submit an online application via this link: Volunteer Application Form

Responsible to:                  Service Manager

Responsible for:                 No Direct Reports

Hours of Work:                   35 hrs pw to cover weekday shifts, occasional evenings and weekends and be on the out of hours on-call rota.

Location:                              Durham

Salary and Benefits:          £22,103 (+ on-call supplement)

  • 28 days annual leave inclusive of Bank Holidays (+ 1 day per year of service accrued up to 10 years)
  • Company Pension Scheme
  • Staff Well Being Benefits
  • Funded Training Opportunities

Closing date:           Midday 13/11/2023             

Interviews:               w/c 20/11/2023

Start Date:                w/c 15/01/2024

About the role….

We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do. 

Working primarily within our Hospital Discharge Service, you will be responsible for providing excellent support to our service users with multiple needs which may include mental and physical health issues, substance misuse and housing related support needs. 

You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment.

Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.

About you….

You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-based and Trauma Informed Care.

You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.

You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.

Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.

You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working.  As such, you will be willing to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course! 

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.

As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.

We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.

We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.

The following documents are available to view/download:

 HSW – HDS Job advert

HSW – HDS Job description

HSW – HDS Person specification

Responsible to:   Service Manager
Responsible for:   No Direct Reports
Hours of Work:   35 hrs pw to cover weekday shifts, occasional evenings and weekends and be on the out of hours on-call rota.
Location:          Durham
Salary and Benefits: £23,155 (+ on-call supplement)
  • 28 days annual leave inclusive of Bank Holidays (+ 1 day per year of service accrued up to 10 years)
  • Company Pension Scheme
  • Staff Well Being Benefits
  • Funded Training Opportunities

Closing date:           Midday 13/11/2023               

Interviews:               w/c 20/11/2023

Start Date:               w/c 15/01/2024

About the role….

We have an exciting opportunity for you to join our team as a Senior Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.

Working primarily within our Hospital Discharge Service, you will be responsible for ensuring the provision of excellent support and enhanced housing management to our service users with multiple needs, which may include mental and physical health issues, substance misuse and housing related support needs. You will carry out Risk Assessments, Support Planning, Goal Setting and regular reviews.

You will work as part of a dedicated team of Housing and Support Workers and in the absence of the Service Manager, provide an element of team leadership to your peers.

Alongside the Service Manager, you will be responsible for processing referrals and completing assessments with potential residents. This will be done in conjunction with the hospital discharge teams at Durham’s NHS hospitals.

You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment.

Undertake Enhanced Housing Management responsibilities to DASH properties, ensuring void levels are kept to a minimum and premises are ready for occupation.   This will include assisting in ensuring properties are in a good standard of cleanliness and repair.

Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.

About you….

You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-based and Trauma Informed Care.

You will have experience of working in the supported housing sector or a minimum of 2 years support work in a social care setting. The individuals we support have a wide range of support needs, and so you will have experience of working with people with multiple needs.

You will have a good understanding of mental health issues, substance misuse and behaviours that challenge.

You will have excellent interpersonal, written, and verbal communication skills, and will be proficient in the use of IT including CRMs, email, and web-based applications.

You will have a flexible approach to work and be willing to cover occasional evenings/weekend working and be on the out of hours on-call rota (paid extra). Resilience is key, and you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.

You will be committed to your own personal and professional development and be willing to undertake training and development relevant to the position.

You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!

You will possess a full UK driving licence and have access to your own personal transport.

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.

As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.

We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours oncall. 

We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.

The following documents are available to view/download:

 SHSW – HDS Job advert

SHSW – HDS Job description

SHSW – HDS Person specification

See our Work for us page for further information.

Supported Housing Concierge Worker

Salary: £19,978 pa

Closing date: Noon 5th April 2023

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making positive interventions on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.

About the role….

If you would like to make a real difference we have an opening for a Concierge Worker to join our team.

Each shift is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.

As a Concierge Worker you’ll be providing access to emergency/ supported accommodation for residents by providing a concierge function, including monitoring CCTV, attending and logging incidents as required and ensuring the communal areas are clean, tidy and ready to use.

Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.

You will have the opportunity to work as part of a team helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy and commitment.

About you….

As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.

Resilience is key, you will thrive under pressure and making your own decisions on the best course of action whilst enjoying the variation of working with a challenging client group.

You will have the ability to work within policies, procedures and regulations, any knowledge of working with those with complex needs would be an advantage.

We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, primarily nightshift and weekend patterns with occasional weekday working.

In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you develop.

An enhanced Disclosure and Barring Service Check will be required.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the programme and what skills and experience you believe you have that would benefit DASH to: email@dashorg.co.uk or ring 0191 3845073 if you have any questions.

Support Work Assistant

Salary: £18,162 per annum

Hours: 35 hours per week, some flexibility required

Closing date: 9am Monday 19/09/22

Interview date: 23/09/22

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.

About the role….

We have an opening for a Support Work Assistant to join our team and make a real difference to the lives of our residents.

Each day is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.

As a Support Work Assistant you will be expected to work as part of a team providing access to supported accommodation for a female client group with complex needs. The role is to support the client group with aspects of a negotiated support plan including practical tasks and meaningful activities. The premises is staffed 24/7 and the Support Work Assistant’s role is to provide support on a shift rota basis which may include evenings and weekends.

Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.

You will have the opportunity to work closely with our women, really helping them to build on their strengths, overcome problems and barriers and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy and commitment.

About you….

As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.

Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.

You will have the ability to work within policies, procedures and regulations, and any knowledge of the benefits system would be an advantage but not a deal breaker.

We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, this may include occasional weekend or nightshift patterns.

In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you thrive and develop.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.

Housing and Support Worker

Salary: £20,094 per annum

Hours: 35 hours per week, some flexibility may be required.

Closing date: 9am Monday 26/09/22

Interview date: 30/09/22

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972.

About the role….

If you would like to make a real difference, we have an opening for a Housing and Support Worker to join our team.

Each day is different in this role, you’ll maintain a safe and supportive environment, keeping the residents at the very heart of what you do.

As a Housing and Support Worker you’ll undertake a variety of supportive and enhanced housing management duties from logging new referrals on to our database and interviewing potential residents to being the initial point of contact, agreeing support plans, supporting with benefits claims and ensuring the accommodation is clean and ready for occupation.

Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.

You will have the opportunity to work closely with our residents, really helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy, and commitment.

About you….

As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.

Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.

You will have the ability to work within policies, procedures and regulations, any knowledge of homelessness/housing and the benefits system would be an advantage.

In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support and training to help you develop your skills.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have any question

Supported Housing Manager

Salary: £33,495 per annum

Hours: 35 hours per week, some flexibility may be required.

Closing date: Noon Monday 12/12/22

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972.

About the role….

We have a rare opening for a Supported Housing Manager to join our team and make a real difference to the lives of our residents.

This is a key role for the charity and each day is different. You will lead a team of committed employees to provide support to our service users, residing in our supported accommodation and in their own tenancies. Your team will include Housing and Support Workers and employees within our Vulnerable Women’s Project including Complex Needs, Support, Concierge and Accommodation Workers.

As Supported Housing Manager, you will ensure effective housing management across all projects, including our Vulnerable Women’s Project. You will be focussed on driving improvements to our service and keeping our residents at the very heart of what you do, helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy and commitment and fostering these values within your team.

You will promote DASH strategically through attending external meetings, conferences and training events relating to current and anticipated homelessness issues and trends. You will be required to attend Trustee meeting and sub-committee meetings as appropriate and develop strong relationships with partner organisations and relevant agencies.

Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and deputising for the DASH Director in their absence.

About you….

As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.

You will have the ability to motivate, inspire and continue to build our committed, skilled and supportive team.

Resilience is key, you will thrive under pressure and enjoy the variation of working with challenging client groups.

You will have the ability to work within policies, procedures and regulations, whilst identifying areas for improvement.

About us….

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.

Job Description – Supported Housing Manager Job Description (16.6KB)

As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.

We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional weekend or nightshift patterns, however, should you wish to discuss flexible working arrangements for this role then please get in touch.

We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.

To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have any question

Share this page:
Translate »