DASH first achieved the County Durham Volunteering Kite Mark certificate in December 2017 and the certificate was successfully renewed in February 2021 following an application to County Durham Volunteering (a part of Durham Community Action). An assessment was made of our policies and procedures and interviews were held with some of our volunteers.
Securing the Kitemark shows an organisation manages a volunteering programme where volunteers receive a high quality, positive volunteering experience.
It will help volunteers to make informed choices when they apply to volunteer, and they can be reassured that DASH have the correct policies and processes in place to offer a rewarding and positive experience.
Gaining the Kite mark demonstrates that DASH meets standards to overcome barriers to volunteering and recognises the value of recruiting and retaining volunteers as set out by Durham Community Action.
Abby Thompson, Volunteer Development Manager, Durham Community Action said;
“It was a pleasure to work with DASH during the review of their Volunteer Kitemark Award and to see first hand through discussions with volunteers and reviewing volunteer policies and procedures how DASH has developed their support to new and existing volunteers. It is clear that DASH places great value on the involvement of volunteers in the delivery and enhancement of their services providing accommodation to those who are homeless or about to become homeless and that it strives to ensure that it involves a diverse range of volunteers who share their vision and values. Well done on achieving County Durham Volunteer Kitemark for a second time!”